What is CRM ?

According to Wikipedia: Customer Relationship Management (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes, principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. Measuring and valuing customer relationships is critical to implementing this strategy.

At OnRevenue we believe that Social Media, Mobile Strategy and all customer interactions are also big part of this picture.

With OnRevenue.com, you get applications that implement Customer Relationship Management (CRM) for your company. Manage all your leads as they come to you, create distribution lists for email marketing, manage sales stages, schedule follow-up calls, keep detailed customer notes, intelligent context based auto-responders and more.

The best part about OnRevenue.com's Gold & Platinum package is that CRM is PART of the back office of your website. No typing in web leads... bring your new lead contact info into your database at the click of a button.

Drill down on your lead / sales data to manage your sales team (or yourself if you ARE the sales team). Anyway you go, OnRevenue.com is here for you with our trunkey CRM applications.