Reputation Management for Urgent Care Centers
Easy to Implement Reputation Management For Urgent Care Centers
As an urgent care physician owner or an administrator of an Urgent Care Center, you’re not only tasked with taking care of your patients, but also for the financial health of your clinic and medical practice.
If patients provide negative feedback on Yelp, Google, or other social media sites, it can have a devastating impact on your clinic’s ability to generate new patients.
At OnRevenue we have achieved great success for our urgent care customers. We have also learned that the success rule of 80/20 still applies in online reputation for doctors and clinics. There are hundreds of online reputation sites, but more than 80% of your success is likely to come from Google Reviews and Yelp. Other review sites are still useful to your clinic’s online strategy, but much less so than these two.
Generate New Patients By Using
OnRevenue’s Positive Reviews App
So what should be your strategy? Should you have a simple app that allows to you capture reviews from patients as they are about to leave your practice? Should you send them surveys? Unfortunately these techniques may work on a limited number of reputation sites, but the most important reputation sites, Google and Yelp, their algorithms are likely to filter or blacklist your patient reviews if they are all being submitted from the same computer, same IP address, or same location. It is easy to track where reviews and testimonials originate from, and both Yelp and Google monitor the process of how your reviews are generated. So if it’s too easy, it is likely to have an adverse effect on your reputation, rather than improving your reputation.
Avoid ratings below a total of 4.2
4.2 or greater is awesome
OnRevenue is on a mission to help doctors, clinics, and healthcare practices increase patient acquisition and improve their engagement with patients. OnRevenue platform consists of over 20 online cloud-based applications, all integrated to work together and generate new patient leads, manage leads, convert patient leads to actual paying patient customers, manage patient relationships, and generate referrals. OnRevenue is a single vendor automated solution and it is available at a fraction of cost compared to custom built or multi-vendor non-integrated solutions. OnRevenue platform runs on secure servers and data-centers, based in the USA, with headquarters in Palo Alto California.